Effective Drug Promotion After COVID: Follow Your Audience

Pharmaceutical marketing and sales shifted toward digital by necessity as the COVID-19 pandemic set in, but advertising experts say offline channels still have an important place in an effective, multi-channel promotional strategy. Defining a brand’s key audience and customer drivers should be the determining factor in channel selection, not chasing the next new media platform.

media channels

It has quickly become a health care industry truism that COVID-19 accelerated trends that were already emerging in biopharma sales, marketing and promotion. The pandemic heralded more digital and virtual engagement of physicians and patients, increasing use of telehealth, and the use of social listening data for improved, machine learning-assisted customer targeting and engagement.

On social media platforms in the US, the three approved COVID-19 vaccines made perhaps the biggest positive splash to date...

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